Never judge the book by its cover

Receive this email about this person patronize a KFC outlet in Malaysia. KFC Malaysia is now promoting a new dish called ‘Shrimp Stix’ and by topping up RM1 to a normal 2pc plate, you will get 2 ‘Shrimp Stix’. See below for the promotion poster

The ‘Shrimp Stix does look big as compare to the chicken parts and the side dish on the same plate. Occupying almost half of the plate. if you to look closely, inside the ‘Shrimp Stix’, you can still see 2 shrimp stuff in it. Even knowing the disclaimer, the person went ahead to order the combo set and this is what he get …

2 pathetic piece of fried stick … the size of the item is not not even 50% of the size in the picture on the promotion poster.

Sometime when we see promotion leaflet/advertisement especially food item, we will usually give some ‘discount’ that the actual item will not be the same but, this can not always be the way. The company must do their part by providing information to be as accurate as possible, product used on the promotion material must be similar to the item they serve. Imagine, you see a burger photo in a restaurant, showing lettuce, tomato, pickle and a super thick beef patty but the actual burger does not have any of those and come with a ultra thin slice of meat patty. You make a complain and the manager will tell you that the picture is for illustration purpose only… Then the consumer have to suck thumb